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5 key benefits to taking advantage of the C Growth’s virtual receptionist service.

  1. Calls Are Always Answered During Business Hours
With a C Growth virtual receptionist, you never have to worry about the receptionist going on break or on vacation. Your phone lines will always be answered during the hours of operation. If you are struggling to answer your phone Mon-Fri between 9 am and 5:30 pm, due to being a small business or staff going to lunch and bathroom breaks. When receptionists go on holiday, you hire a temp to fill in, which can cause issues since they are unfamiliar with your company products and services. A reliable virtual receptionist service can address all of these problems, since they are always available whenever you need them even if it’s just to divert your phone lines during these vacations and breaks, even those that are unplanned.
  1. Always Get Great Customer Service
Using a C Growth virtual receptionist can ensure your customer’s calls are answered by a knowledgeable and available person, even when your on-site receptionist becomes ill or takes time off. Our virtual receptionist can be trained and briefed on how you want calls to be handled, to ensure your customers receive a seamless experience, no matter who is taking the calls. When you have great customer service, it can help boost sales and give you a competitive edge over other competing businesses.
  1. Save Time
If you don’t have a receptionist, using a virtual receptionist can be very beneficial to your time. Rather than being tied to your desk or phone. Have your calls taken for you throughout the day, receive a message, so that you can stay in touch with what’s been happening. You can also prioritize the issues based on what needs to be attended to first.
  1. A Professional Image
With calls being answered in a quick and professional manner, it leaves customers with a great impression. The C Growth virtual receptionist will answer your calls in the name of your company and will either take a message or relay the call to the right person within your business.
  1. Customer Service
Rather than hiring a full-time receptionist to handle your business calls, you can use a C Growth virtual receptionist at a fraction of the cost. Why waste money when you can use it in other areas of your business. We are able to handle a high volume of calls that are coming into your company at one time, with each and every caller given the same level of service. Forget paying for holidays, sick days and other payroll overheads that come with having a full-time receptionist.
To learn more about how C Growth can add value to your business, email [email protected]